Date: 05.03.2018

SHARE: Last month, we got the basics and benefits of cloud computing with Cloud 101. This month, we’ll explore why your workplace should consider outsourcing IT support. Whether you’re looking to add support to your current department or completely outsource IT support, managed IT service providers can reduce costs, enhance IT expertise, and minimize corporate risk. LOCK DOWN COSTS Choosing to outsource IT support will lower operational costs by reducing in-house resources required to keep your technology going strong. In addition to reducing operational costs, capital is also freed up to help meet company objectives and put the focus back on your business. Managed IT services act as a long-term savings plan by fixing costs, making it easier to control the amount your business spends on technology. With managed services, IT issues are covered under a flat fee agreement, and spikes in costs associated with IT issues are removed. Another cost savings is purchasing through outsourced IT support. Managed IT providers often have recognized partnerships with vendors, which allow them to receive special pricing on hardware and software. Purchasing through a managed service provider allows you to gain access to partner benefits, bringing huge cost savings to your business. GET THE LATEST AND GREATEST Outsourced IT support means you gain access to a team of experienced cross-sectional experts. You get the best of both worlds: highly specialized knowledge and a broad skillset. By outsourcing IT support, you get specialized expertise in areas such as virtualization, the cloud, business continuity, infrastructure and more to create a well-balanced skill set. Choosing to outsource IT support means you’ll be at the forefront of technology by gaining access to the latest and greatest in IT services and offerings. IT is the core competency of managed service provider’s businesses, so you can trust that they’re up-to-speed with the latest in the industry, what’s on the way out, and can identify what option is best for your business. SAY GOODBYE TO 9-5 AND HELLO TO 24/7 Outsourced IT support reduces corporate risk. Managed service providers can provide assistance around the clock with a team of available technicians, and beyond the regular 9-5, Monday to Friday schedule. Managed IT service companies can provide IT support during regular business hours, after working hours, during the weekend, and even on holidays. Technology is at the core of every business and needs to run 24/7. It’s never a convenient time when IT mishaps occur, and you need to make sure you’re prepared to respond to keep business up and running. Having readily available resources reduces company downtime, helping to save on revenue loss due lost to hours of operation and business opportunities. To support optimum network performance, managed IT service providers follow service level agreements. Service level agreements hold outsourced IT support accountable and verify that all business-critical programs and processes are healthy. OUTSOURCE IT SUPPORT Outsourced IT support locks down costs, gives your company access to the latest and greatest in technology, and offers around the clock assistance. SysGen Managed IT Services provide comprehensive, non-stop technology support for organizations that depend on a strong network to keep business operations up and running.  

15. Top 6 Advantages to Outsourcing IT Services

Source: https://www.abmtexas.com/2018/02/23/top-6-advantages-outsourcing-services/ As a business owner, it can be hard to relinquish control of certain aspects of your business. This despite the many advantages there are in doing so! Outsourcing IT is especially valuable, since it’s very technical in nature, and creates the foundation for your entire business.    The Value of Outsourcing IT Services Outsourcing your IT frees you up to focus entirely on your business. Developing and maintaining IT is a full time job, which cannot be done in addition to your other work. By putting that burden on someone better equipped to handle it, you’ll be able to refocus and align your priorities.  Instead of working in your business, you can work onyour business. 1) Cost Efficiency An IT department can be very costly to to fund and run. Qualified IT management professionals have to maintain their level of expertise, which requires regular training.  All these expenses add up quickly.  When you outsource your organization’s IT functions, you pay a set monthly fee. There are no surprises.This allows you to budget with full confidence. 2) Security Ensuring that your network and sensitive data is protected should be a top priority.  Customer confidence is tied to this.  A breach can result in financial damages, compromised customer data, network downtime or a complete server crash. 3) Increased Productivity Without the burden of handling business IT internally, employees are better able to focus on their own jobs. Without a designated IT service, untrained employees are often tasked with handling IT maintenance.  This results in wasted time, and can leave the business open to vulnerabilities.  IT should always be managed by a certified professional, allowing everyone else to focus on their work. 4) Access to Better Technology If you are a new or growing business, you may not have the resources for all the state of the art hardware and software necessary for a solid IT infrastructure. Outsourcing your IT provides the same services as an in-house provider, but without the costs associated with funding an entire department. 5) Accountability An outsourced IT service has their reputation on the line.  That is added incentive to ensure that your security is up to date, your firewalls are strong and your data is protected.  While you might delay a software update for weeks, too busy to handle it, your IT service provider will take care of it promptly, because that’s their job. 6) Quick Response Time IT data centers are better equipped to fix problems in real-time, because they have both experience and equipment.Planning includes figuring out what applications and data are critical. It also includes having the right hardware architecture in place and ready backups of essential items. Outside vendors should also have software that can correctly reload the old applications, data, n A Must-Have for Small Businesses IT infrastructure entails the complex environment of hardware, software, and computer networks that allow your business to function properly. It’s crucial to your success, yet it can be daunting for new or growing business owners to approach. https://sysgen.ca/why-outsource-it-support/

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